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Late Cancellation Notification & No Show
Policies & Charges
There is a charge for late cancellation notification and No Shows
because the Chauffeur loses all possibility of income for the time
set aside for the trip. Late
flight arrivals are not considered a No Show or insufficient notice.
You MUST call us, however, within 30 minutes of a flight’s
arrival. Failure to do so may result in a No Show charge.
In the event that you are unable to locate your Chauffeur at the
time of the scheduled pick up, you are required to contact Smart
Cars at 1-800-871-7627 and Select option #4. Leaving without notification
is considered a No Show and is a billable event. Please use this
number of there are ANY concerns or issues.
The service charge is thus a function of the ‘type’
of service, vehicle type and initial pick up location.
Point to point Service
At Airports – Minimum of one (1) hour notification.
» Sedans - $35
» Limousines - One (1) hour at the vehicles Charter rate
» Vans $100
» Specialty Vehicles Two (2) hours at the vehicles Charter
rate
» Mini and Coach Buses Three (3) hours at the vehicles Charter
rate
» Pick ups other than the Airports – Minimum of 2
hour notification
» Sedans - Base fare of the service
» Limousines - One (1.5 ) hours at the vehicles Charter
rate
» Vans $150
» Specialty Vehicles Two (2) hours at the vehicles Charter
rate
» Mini and Coach Buses Three (3) hours at the vehicles Charter
rate
Charter Service
Minimum of 3 hour notification.
For all charter service, irrespective of the vehicle type, the charge
for a late cancellation or No Show is the GREATER of a two (2) hour
Charter or one half (1/2) the total value of the time reserved for
the Charter.
Special Event Service
Minimum of 1 week notice.
For all charter service, irrespective of the vehicle type, the charge
for a late cancellation or No Show one half (1/2) the total value
of the time reserved for the Special Event.
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